{"id":3065,"date":"2026-07-06T06:29:16","date_gmt":"2026-07-06T06:29:16","guid":{"rendered":"https:\/\/azdistribucion.com\/?page_id=3065"},"modified":"2026-08-02T11:19:08","modified_gmt":"2026-08-02T11:19:08","slug":"politica-de-envio","status":"publish","type":"page","link":"https:\/\/azdistribucion.com\/es\/politica-de-envio\/","title":{"rendered":"Pol\u00edtica de env\u00edo"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3065\" class=\"elementor elementor-3065\">\n\t\t\t\t<div class=\"elementor-element elementor-element-57e6603 e-con e-atomic-element e-flexbox-base e-5ff24f0\" data-id=\"57e6603\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"57e6603\">\n    \t\t<div class=\"elementor-element elementor-element-523ed5f elementor-widget elementor-widget-text-editor\" data-id=\"523ed5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div style=\"padding:20px 0;font-family:'Segoe UI',Arial,sans-serif;font-size:17px;line-height:1.75;color:#333333;\">\n<h1 style=\"font-size:2rem;font-weight:800;color:#0F4C81;text-align:center;margin:0 0 6px 0;\">Pol\u00edtica de env\u00edo<\/h1>\n<p style=\"text-align:center;font-size:0.88rem;color:#888;margin:0 0 40px 0;\"><br><\/p>\n<hr style=\"border:none;border-top:1px solid #c3d4e8;margin:32px 0;\">\n<p style=\"margin:0 0 16px 0;\">En <strong>AZ Distribution<\/strong>, ponemos todo nuestro empe\u00f1o en entregarle su aire acondicionado en el menor plazo posible y en perfecto estado. A continuaci\u00f3n encontrar\u00e1 toda la informaci\u00f3n sobre nuestras opciones de env\u00edo, plazos y zonas de entrega.<\/p>\n<hr style=\"border:none;border-top:1px solid #c3d4e8;margin:32px 0;\">\n<h2 style=\"font-size:1.5rem;font-weight:700;color:#0F4C81;margin:36px 0 12px 0;border-left:4px solid #0F4C81;padding-left:14px;\">1. Zonas de env\u00edo<\/h2>\n<ul style=\"display:flex;flex-wrap:wrap;gap:8px;padding:0;list-style:none;margin:0 0 16px 0;\">\n<li style=\"background:#eaf1f8;color:#0F4C81;font-size:0.88rem;font-weight:600;padding:5px 14px;border-radius:20px;margin:0;border:1px solid #c3d4e8;\">Espa\u00f1a<\/li>\n<li style=\"background:#eaf1f8;color:#0F4C81;font-size:0.88rem;font-weight:600;padding:5px 14px;border-radius:20px;margin:0;border:1px solid #c3d4e8;\">Francia<\/li>\n<li style=\"background:#eaf1f8;color:#0F4C81;font-size:0.88rem;font-weight:600;padding:5px 14px;border-radius:20px;margin:0;border:1px solid #c3d4e8;\">Portugal<\/li>\n<li style=\"background:#eaf1f8;color:#0F4C81;font-size:0.88rem;font-weight:600;padding:5px 14px;border-radius:20px;margin:0;border:1px solid #c3d4e8;\">Italia<\/li>\n<li style=\"background:#eaf1f8;color:#0F4C81;font-size:0.88rem;font-weight:600;padding:5px 14px;border-radius:20px;margin:0;border:1px solid #c3d4e8;\">Alemania<\/li>\n<li style=\"background:#eaf1f8;color:#0F4C81;font-size:0.88rem;font-weight:600;padding:5px 14px;border-radius:20px;margin:0;border:1px solid #c3d4e8;\">Pa\u00edses Bajos<\/li>\n<li style=\"background:#eaf1f8;color:#0F4C81;font-size:0.88rem;font-weight:600;padding:5px 14px;border-radius:20px;margin:0;border:1px solid #c3d4e8;\">B\u00e9lgica<\/li>\n<li style=\"background:#eaf1f8;color:#0F4C81;font-size:0.88rem;font-weight:600;padding:5px 14px;border-radius:20px;margin:0;border:1px solid #c3d4e8;\">Otros pa\u00edses de la UE<\/li>\n<\/ul>\n<div style=\"background:#fff8e1;border-left:4px solid #f59e0b;border-radius:6px;padding:16px 20px;margin:12px 0 18px 0;\">\n<p style=\"margin:4px 0;font-size:1.15rem;\"><strong>Nota:<\/strong> actualmente no realizamos env\u00edos a islas sin conexi\u00f3n al territorio continental ni fuera de la Uni\u00f3n Europea. Para cualquier solicitud espec\u00edfica, contacte con nosotros antes de realizar su pedido.<\/p>\n<\/div>\n<hr style=\"border:none;border-top:1px solid #c3d4e8;margin:32px 0;\">\n<h2 style=\"font-size:1.5rem;font-weight:700;color:#0F4C81;margin:36px 0 12px 0;border-left:4px solid #0F4C81;padding-left:14px;\">2. Nuestro modo de env\u00edo<\/h2>\n<div style=\"display:grid;grid-template-columns:1fr 1fr;gap:16px;margin:16px 0 24px 0;\">\n<div style=\"border-radius:10px;padding:20px;background:#eaf1f8;border-top:4px solid #0F4C81;display:flex;flex-direction:column;gap:8px;\">\n      <span style=\"font-size:1.6rem;line-height:1;\">\ud83d\ude9a<\/span><br>\n      <strong style=\"display:block;color:#0F4C81;font-size:1rem;\">Espa\u00f1a<\/strong><p><\/p>\n<p style=\"font-size:0.87rem;color:#555;margin:0;flex:1;\">Env\u00edo a toda Espa\u00f1a en 3 a 5 d\u00edas laborables.<\/p>\n<p>      <span style=\"display:inline-block;background:#0F4C81;color:#fff;font-size:0.78rem;font-weight:700;padding:3px 12px;border-radius:20px;align-self:flex-start;\">GRATIS<\/span>\n    <\/p><\/div>\n<div style=\"border-radius:10px;padding:20px;background:#eaf1f8;border-top:4px solid #0F4C81;display:flex;flex-direction:column;gap:8px;\">\n      <span style=\"font-size:1.6rem;line-height:1;\">\ud83c\udf0d<\/span><br>\n      <strong style=\"display:block;color:#0F4C81;font-size:1rem;\">Europa (fuera de Espa\u00f1a)<\/strong><p><\/p>\n<p style=\"font-size:0.87rem;color:#555;margin:0;flex:1;\">Env\u00edo al resto de la Uni\u00f3n Europea en 3 a 5 d\u00edas laborables.<\/p>\n<p>      <span style=\"display:inline-block;background:#0F4C81;color:#fff;font-size:0.78rem;font-weight:700;padding:3px 12px;border-radius:20px;align-self:flex-start;\">GRATIS<\/span>\n    <\/p><\/div>\n<\/div>\n<hr style=\"border:none;border-top:1px solid #c3d4e8;margin:32px 0;\">\n<h2 style=\"font-size:1.5rem;font-weight:700;color:#0F4C81;margin:36px 0 12px 0;border-left:4px solid #0F4C81;padding-left:14px;\">3. Tabla resumen<\/h2>\n<table style=\"width:100%;border-collapse:collapse;margin:0 0 20px 0;font-size:0.95rem;\">\n<thead>\n<tr style=\"background:#0F4C81;color:#fff;\">\n<th style=\"padding:10px 14px;text-align:left;\">Zona<\/th>\n<th style=\"padding:10px 14px;text-align:left;\">Plazo<\/th>\n<th style=\"padding:10px 14px;text-align:left;\">Tarifa<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding:10px 14px;border-bottom:1px solid #c3d4e8;vertical-align:top;\">Espa\u00f1a<\/td>\n<td style=\"padding:10px 14px;border-bottom:1px solid #c3d4e8;vertical-align:top;\"><strong>3 a 5 d\u00edas laborables<\/strong><\/td>\n<td style=\"padding:10px 14px;border-bottom:1px solid #c3d4e8;vertical-align:top;\"><strong style=\"color:#0F4C81;\">Gratis<\/strong><\/td>\n<\/tr>\n<tr style=\"background:#eaf1f8;\">\n<td style=\"padding:10px 14px;border-bottom:1px solid #c3d4e8;vertical-align:top;\">Europa (UE, fuera de Espa\u00f1a)<\/td>\n<td style=\"padding:10px 14px;border-bottom:1px solid #c3d4e8;vertical-align:top;\"><strong>3 a 5 d\u00edas laborables<\/strong><\/td>\n<td style=\"padding:10px 14px;border-bottom:1px solid #c3d4e8;vertical-align:top;\"><strong style=\"color:#0F4C81;\">Gratis<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr style=\"border:none;border-top:1px solid #c3d4e8;margin:32px 0;\">\n<h2 style=\"font-size:1.5rem;font-weight:700;color:#0F4C81;margin:36px 0 12px 0;border-left:4px solid #0F4C81;padding-left:14px;\">4. Procesamiento y expedici\u00f3n<\/h2>\n<p style=\"margin:0 0 12px 0;\">Los plazos de entrega comienzan a contar desde la <strong>confirmaci\u00f3n de su pago<\/strong>. Todo pedido realizado antes de las 14:00 h en un d\u00eda laborable se prepara y expide ese mismo d\u00eda. Los pedidos realizados despu\u00e9s de las 14:00 h o en un d\u00eda no laborable se procesan al siguiente d\u00eda laborable.<\/p>\n<div style=\"background:#eaf1f8;border-left:4px solid #0F4C81;border-radius:6px;padding:16px 20px;margin:12px 0 18px 0;\">\n<p style=\"margin:4px 0;font-size:1.15rem;\"><strong style=\"color:#0F4C81;\">Pedido antes de las 14:00 h :<\/strong> expedici\u00f3n el mismo d\u00eda laborable<\/p>\n<p style=\"margin:4px 0;font-size:1.15rem;\"><strong style=\"color:#0F4C81;\">Pedido despu\u00e9s de las 14:00 h :<\/strong> expedici\u00f3n al d\u00eda laborable siguiente<\/p>\n<p style=\"margin:4px 0;font-size:1.15rem;\"><strong style=\"color:#0F4C81;\">Fines de semana y festivos :<\/strong> procesamiento al siguiente d\u00eda laborable<\/p>\n<\/div>\n<hr style=\"border:none;border-top:1px solid #c3d4e8;margin:32px 0;\">\n<h2 style=\"font-size:1.5rem;font-weight:700;color:#0F4C81;margin:36px 0 12px 0;border-left:4px solid #0F4C81;padding-left:14px;\">5. Seguimiento del pedido<\/h2>\n<p style=\"margin:0 0 12px 0;\">En cuanto se expida su pedido, recibir\u00e1 por correo electr\u00f3nico un <strong>n\u00famero de seguimiento<\/strong> que le permitir\u00e1 localizar su paquete en tiempo real en el sitio del transportista. Tambi\u00e9n puede consultar el estado de su pedido desde su \u00e1rea de cliente.<\/p>\n<hr style=\"border:none;border-top:1px solid #c3d4e8;margin:32px 0;\">\n<h2 style=\"font-size:1.5rem;font-weight:700;color:#0F4C81;margin:36px 0 12px 0;border-left:4px solid #0F4C81;padding-left:14px;\">6. Recepci\u00f3n del paquete<\/h2>\n<p style=\"margin:0 0 12px 0;\">Al recibir su pedido, le pedimos que:<\/p>\n<ul style=\"list-style:none;padding:0;margin:0 0 12px 0;\">\n<li style=\"display:flex;align-items:flex-start;gap:14px;margin-bottom:14px;\">\n<div style=\"background:#0F4C81;color:#fff;font-weight:700;font-size:0.85rem;min-width:28px;height:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:2px;\">1<\/div>\n<p>      <span><strong>Compruebe el estado del embalaje<\/strong> antes de firmar el albar\u00e1n de entrega. En caso de da\u00f1os visibles (embalaje aplastado o roto), rechace el paquete o anote expresamente las reservas en el albar\u00e1n del transportista.<\/span>\n    <\/p><\/li>\n<li style=\"display:flex;align-items:flex-start;gap:14px;margin-bottom:14px;\">\n<div style=\"background:#0F4C81;color:#fff;font-weight:700;font-size:0.85rem;min-width:28px;height:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:2px;\">2<\/div>\n<p>      <span><strong>Compruebe el contenido<\/strong> nada m\u00e1s abrir el paquete. Verifique que est\u00e1n presentes todos los accesorios y la documentaci\u00f3n.<\/span>\n    <\/p><\/li>\n<li style=\"display:flex;align-items:flex-start;gap:14px;margin-bottom:14px;\">\n<div style=\"background:#0F4C81;color:#fff;font-weight:700;font-size:0.85rem;min-width:28px;height:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;flex-shrink:0;margin-top:2px;\">3<\/div>\n<p>      <span><strong>Notif\u00edquenos cualquier incidencia<\/strong> en un plazo de <strong>48 horas<\/strong> tras la recepci\u00f3n, envi\u00e1ndonos fotograf\u00edas del producto y del embalaje.<\/span>\n    <\/p><\/li>\n<\/ul>\n<hr style=\"border:none;border-top:1px solid #c3d4e8;margin:32px 0;\">\n<h2 style=\"font-size:1.5rem;font-weight:700;color:#0F4C81;margin:36px 0 12px 0;border-left:4px solid #0F4C81;padding-left:14px;\">7. Retraso o problema de entrega<\/h2>\n<p style=\"margin:0 0 12px 0;\">En caso de retraso significativo respecto al plazo anunciado o de paquete no recibido, contacte con nosotros lo antes posible. Iniciaremos una investigaci\u00f3n con el transportista y le mantendremos informado en todo momento.<\/p>\n<div style=\"background:#fff8e1;border-left:4px solid #f59e0b;border-radius:6px;padding:16px 20px;margin:12px 0 18px 0;\">\n<p style=\"margin:4px 0;font-size:1.15rem;\"><strong>Importante:<\/strong> en caso de paquete declarado entregado pero no recibido, notif\u00edquelo en un plazo de <strong>5 d\u00edas laborables<\/strong> desde la fecha de entrega indicada por el transportista. Pasado ese plazo, una reclamaci\u00f3n ante el transportista podr\u00eda no ser admitida.<\/p>\n<\/div>\n<hr style=\"border:none;border-top:1px solid #c3d4e8;margin:32px 0;\">\n<h2 style=\"font-size:1.5rem;font-weight:700;color:#0F4C81;margin:36px 0 12px 0;border-left:4px solid #0F4C81;padding-left:14px;\">8. Contacto<\/h2>\n<div style=\"background:#eaf1f8;border-left:4px solid #0F4C81;border-radius:6px;padding:16px 20px;margin:12px 0 18px 0;\">\n<p style=\"margin:4px 0;font-size:1.15rem;\"><strong style=\"color:#0F4C81;\">AZ Distribution<\/strong><\/p>\n<p style=\"margin:4px 0;font-size:1.15rem;\">Calle de la Reina, 65, 46800 X\u00e0tiva (Valencia), Espa\u00f1a<\/p>\n<p style=\"margin:4px 0;font-size:1.15rem;\"><strong style=\"color:#0F4C81;\">Correo electr\u00f3nico :<\/strong> <a href=\"mailto:contacto@azdistribution.com\" style=\"color:#0F4C81;text-decoration:underline;\">contacto@azdistribution.com<\/a><\/p>\n<p style=\"margin:4px 0;font-size:1.15rem;\"><strong style=\"color:#0F4C81;\">Tel\u00e9fono :<\/strong> <a href=\"tel:+34612586677\" style=\"color:#0F4C81;text-decoration:underline;\">+34 612 586 677<\/a><\/p>\n<\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de env\u00edo En AZ Distribution, ponemos todo nuestro empe\u00f1o en entregarle su aire acondicionado en el menor plazo posible y en perfecto estado. A continuaci\u00f3n encontrar\u00e1 toda la informaci\u00f3n sobre nuestras opciones de env\u00edo, plazos y zonas de entrega. 1. Zonas de env\u00edo Espa\u00f1a Francia Portugal Italia Alemania Pa\u00edses Bajos B\u00e9lgica Otros pa\u00edses de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3065","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de env\u00edo - AZ distribution<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/azdistribucion.com\/es\/politica-de-envio\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de env\u00edo - AZ distribution\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de env\u00edo En AZ Distribution, ponemos todo nuestro empe\u00f1o en entregarle su aire acondicionado en el menor plazo posible y en perfecto estado. A continuaci\u00f3n encontrar\u00e1 toda la informaci\u00f3n sobre nuestras opciones de env\u00edo, plazos y zonas de entrega. 1. 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